Terms and Conditions

1. Acceptance of these terms

By accessing our website, submitting an inquiry, requesting a quote, or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use the website or submit requests through it.

2. Website content and availability

We work to keep website information accurate and current, but product descriptions, images, specifications, availability, pricing, lead times, and other content may change without notice. Website content is provided for general information and does not create a binding offer unless confirmed in writing by our team.

We may update, suspend, or discontinue any part of the website at any time for maintenance, security, business, or technical reasons.

3. Quotes, orders, and acceptance

A request submitted through the website is an inquiry, not an accepted order. Orders become binding only after we confirm the quotation, technical requirements, price, payment terms, production details, and delivery terms in writing.

• You are responsible for providing complete, accurate, and lawful drawings, artwork, product specifications, materials, quantities, delivery information, and compliance requirements.
• We may refuse, cancel, or request changes to an inquiry or order if information is incomplete, payment is not received, production is not feasible, or the request may violate laws or third-party rights.
• Custom products may be subject to separate quotation, sampling, tolerance, approval, cancellation, and return terms confirmed in writing.

4. Pricing, payment, taxes, and shipping

Unless otherwise agreed in writing, prices are quoted in the stated currency and may exclude taxes, duties, customs fees, insurance, packaging, bank charges, and shipping costs. You are responsible for applicable taxes, import duties, customs clearance, and destination charges unless the confirmed trade term states otherwise.

Payment terms, production schedules, shipping methods, and delivery estimates are confirmed per order. Delivery dates are estimates and may be affected by production approvals, payment timing, carrier delays, customs inspections, weather, force majeure events, or other circumstances outside our control.

5. Intellectual property and submitted materials

All website text, images, graphics, logos, layouts, and other content are owned by or licensed to us and may not be copied, modified, distributed, or used commercially without written permission.

When you submit drawings, artwork, files, specifications, or other materials, you confirm that you have the rights and permissions needed for us and our suppliers to use them for quoting, production, quality control, packaging, delivery, and customer support. You agree not to submit materials that infringe intellectual property rights, violate laws, or contain harmful code.

6. Quality, tolerances, and returns

Quality requirements, inspection standards, production tolerances, samples, proofs, packaging, and acceptance criteria should be agreed in writing before production. For custom products, small variations in color, material, finish, dimensions, or appearance may occur within accepted manufacturing tolerances.

Return, replacement, rework, or refund eligibility depends on the confirmed order terms and the nature of the issue. Custom-made, branded, or personalized products may not be returnable unless defective or otherwise agreed in writing.

7. User conduct

You agree not to misuse the website, interfere with its security or operation, attempt unauthorized access, upload malicious code, scrape data without permission, impersonate another person, submit false information, or use the website for unlawful, abusive, or infringing purposes.

8. Disclaimers and limitation of liability

To the maximum extent permitted by law, the website and its content are provided on an as-is and as-available basis. We disclaim warranties that the website will be uninterrupted, error-free, secure, or suitable for every purpose.

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages arising from website use, delays, unavailable content, or transactions, even if we were advised that such damages were possible.

9. Privacy

Our Privacy Policy explains how we collect and use personal information. By using the website or submitting information, you acknowledge that your information will be handled as described in our Privacy Policy.

10. Changes to these terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised update date. Continued use of the website after an update means you accept the updated terms.